Delete your account

Last updated: 17 October 2026

From the app

1. Open Nutricu and go to Settings.
2. At the bottom, in the Account section, tap Delete account and then Continue.
3. Confirm with your password and tap Delete forever.

It's the same on iPhone and Android. We'll send you a confirmation email.

Without the app

Write to support@nutricuapp.com from your account's email address, with the subject “Delete account”. We may ask you to confirm, to make sure the account is yours. We delete it within 30 days and let you know when it's done.

Write to delete your account

What is deleted right away

• the account: email, password and settings (including the baby's birth month);
• sign-in on all devices;
• saved IP cameras;
• nights and their moments, the audio clips sent to the server and your family's sound recognizer;
• the support logs, if you sent them: the iPhone diagnostic log and Android's detailed night log;
• the family invitations you sent and the ones you received; if you were a member, you leave the family;
• the technical identifiers of purchase notifications linked to your account;
• your name on the labels you had added to other members' clips (the labels stay with them);
• if you were the owner of a family, the family and its invitations: the other members keep their own accounts, but without what you shared and without your Plus.

What stays for a while

• the server's technical logs, which may contain your email or IP address: they are overwritten automatically after a short time;
• encrypted backups: they disappear on rotation within 6 months;
• purchase data held by Apple, Google and RevenueCat, according to their rules and tax obligations.

Delete some data without deleting your account

You can delete some of your data and keep your account.

From the app

• Nights and their moments: Settings › Nights › Delete history. This deletes your nights, together with the audio clips you sent to the server and the detailed night log.
• Audio clips, one by one: on the night's page, tap Listen next to the moment and, below the wave, Remove clip. It is deleted from the server, along with its labels, and from the device. This works for clips still on the device that recorded them, which keeps them for the days chosen in Keep the sounds.
• All audio clips sent to the server: with Delete history, as above. To delete only some that are no longer on the device, write to us (see below).
• The baby's birth month: Settings › Nights › Birth month › Not set.
• IP cameras: in the list of cameras, tap the bin next to the camera (on iPhone, confirm with Remove). It also disappears for the rest of the family.
• The detailed night log (Android): in Settings › Nights, turn off Detailed log for 3 nights. What it has already sent is deleted with Delete history; the levels are deleted after 14 days anyway.
• The support log (iPhone): in Settings › Support, turn off Send the log for support. What was already sent is deleted after 14 days.
• Family: Settings › Family › Leave the family. If you're the owner, tap Remove next to a member, or Dissolve the family.

The options in Settings › Nights appear with Nutricu Plus and the Night summary turned on. If you don't see them, write to us.

Without the app, or for any other data

Write to support@nutricuapp.com from your account's email address, with the subject “Delete my data”, and tell us which data you want to delete. We may ask you to confirm, to make sure the account is yours. We delete it within 30 days and let you know when it's done. Encrypted backups disappear on rotation within 6 months, as above.

Write to delete your data