Delete your account
Last updated: 16 October 2026
From the app
- Open Nutricu and go to Settings.
- At the bottom, in the Account section, tap Delete account and then Continue.
- Confirm with your password and tap Delete forever.
It's the same on iPhone and Android. We'll send you a confirmation email.
Without the app
Write to support@nutricuapp.com from your account's email address, with the subject “Delete account”. We may ask you to confirm, to make sure the account is yours. We delete it within 30 days and let you know when it's done.
What is deleted right away
- the account: email, password and settings (including the baby's birth month);
- sign-in on all devices;
- saved IP cameras;
- nights and their moments, the audio clips sent to the server and your family's sound recognizer;
- the iPhone diagnostic log, if you sent it;
- if you were the owner of a family, the family and its invitations: the other members keep their own accounts, but without what you shared and without your Plus.
What stays for a while
- Android's detailed night log: deleted within an hour;
- technical identifiers of purchase notifications: up to 60 days;
- the server's technical logs, which may contain your email or IP address: they are overwritten automatically after a short time;
- encrypted backups: they disappear on rotation within [DURATA BACKUP];
- purchase data held by Apple, Google and RevenueCat, according to their rules and tax obligations.
Deleting your account does not cancel your subscription. Cancel it in the App Store or Google Play (see support).